Health Care Services in the Los Angeles Basin Report

A High-Growth Industry

Introduction

In May 2018, the Center for a Competitive Workforce released its second report in a series of industry “deep-dives” analyzing industries critical to the economic health of Los Angeles and Orange counties. This second report examines the health services industry and was produced through a collaboration with the Los Angeles County Economic Development Corporation (LAEDC).

Industry Outlook

The health care services sector is expected to be a significant source of good-paying jobs over the next five years in the Los Angeles Basin, which encompasses Los Angeles and Orange counties. This report analyzes major shifts occurring in the industry and identifies middle-skill jobs, those requiring less than a bachelor’s degree, that have the brightest future in the region.

$141B

in economic output annually in the Los Angeles Basin, accounting for nearly 10 percent of the gross regional product

1/2

More than half of the jobs in the industry are middle skill and that percentage is expected to grow

3,147

health-related awards in the 2016-17 academic year in the two counties

Top Occupations In Health Services

Within the health services industry, 15 occupations were identified that show promise in the region. All occupations are middle skill, meaning they require some education or training beyond a high school diploma, but less than a bachelor’s degree.

$$

Health services workers typically earn higher than average wages compared to the regional economy

$65k+

Employees in health care earn, on average, $65,030 annually

$73k+

Of the sectors analyzed, hospitals pay the highest wages, $73,550/year

High-Growth, In-demand Health Services Jobs

These occupations show promise. They pay solid wages and will be needed for years to come.

Cardiovascular Technologists
and Technicians

What they do: Conduct tests on pulmonary or cardiovascular systems of patients for diagnostic, therapeutic or research purposes.

Dental
Hygienists

What they do: Administer oral hygiene care to patients. 

Emergency Medical
Technicians and Paramedics

What they do: Administer basic emergency medical care and transport patients to medical facilities.

LICENSED
VOCATIONAL NURSES

What they do: Care for ill, injured or convalescing patients or persons with disabilities. 

Magnetic Resonance
Imaging Technologists

What they do: Monitor patient safety and operate MRI scanners. 

Medical and Clinical
Laboratory Technicians

What they do: Perform routine medical laboratory tests for disease diagnosis, treatment and prevention.

Medical and Clinical
Laboratory Technologists

What they do: Perform complex medical laboratory tests for disease diagnosis, treatment and prevention.

Medical Records and Health
Information Technicians

What they do: Compile, process and maintain medical records of patients and classify medical concepts into the health care industry’s numerical coding system.

Pharmacy
Technicians

What they do: Prepare medications under the direction of a pharmacist.

Phlebotomists

What they do: Draw blood for tests, transfusions, donations or research.

Physical Therapist
Assistants

What they do: Assess, plan and execute rehabilitative programs to improve or correct disabling conditions.

Radiologic
Technologists

What they do: Use scanning modalities, such as X-rays and CT scans, for diagnostic or research purposes.

Surgical
Technologists

What they do: Assist in operations under the supervision of surgeons, registered nurses or other personnel.

REGISTERED
NURSES

What they do: Assess patient health problems and needs, develop and implement nursing care plans, and maintain medical records.

Respiratory
Therapists

What they do: Assess, treat and care for patients with breathing disorders.

Quadeera
Ndjock-Matip

A high-tech career in health data
  • SCHOOL: East Los Angeles College, Class of 2015
  • PROGRAM: Health Information Technology, A.S.; Medical Coding, certificate
  • EMPLOYER: Caban Resources
  • JOB TITLE: Clinical data abstractor

For Quadeera Ndjock-Matip, medical coding is all about saving lives.

As a clinical data abstractor in the quality department at Los Angeles USC Medical Center, the data analysis she conducts helps improve patient outcomes.

And while her job typically involves top-notch computer skills, it also hinges on interpersonal communication with physicians and nurse managers.

“Our efforts are moving the needle. Hospital readmission, mortality, length of stay—all of that gets better when the care is better,” she said.

Ndjock-Matip spent 14 years as a property manager, but weary of frequently moving, she decided it was time to go back to school when her son reached high school. She worked a full-time job and went to college on the weekends. It wasn’t easy, but she stuck with it.

“You need to stay laser focused,” she said. “Keep moving. That’s what I did.”

Health Services Jobs on the Rise

Understanding where health services jobs are now, and in the future, is critical for tailoring training and career education programs, as well as regional policies to prepare a workforce that is competitive in a fast-changing global economy.

Which Jobs Pay the Best Wages?

Health services jobs have a positive employment outlook and pay well. These jobs offer a meaningful way to make a positive difference in people’s lives and the community, while offering wages that can support a family and improve standards of living.

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Top 1/3
Middle 1/3
Bottom 1/3

Health Care Training Hotspots

In Los Angeles and Orange counties, 25 community colleges offer 20 unique certificate and degree programs related to health care. The health care programs in the region that awarded the most certificates and degrees mirror the occupations with the most projected demand—registered nurses, licensed vocational nurses and radiologic technologists.

Connecting Job Seekers with Health Careers

Los Angeles County America’s Job Centers, also known as WorkSource Centers, serve over 250,000 individuals each year and assist clients with accessing training providers in the community. These one-stop centers are overseen by seven Workforce Development Boards (WDBs), a sample of their data is shown in this report. WDB health care programs with the most participants include:

  • Certified nurse assistant/home health aide (608 participants)
  • Medical assistant (181 participants)
  • Phlebotomy technician (154 participants)
  • Medical biller/coder (78 participants)

Connecting Job Seekers with Health Careers

Los Angeles County America’s Job Centers, previously known as WorkSource Centers, offer key linkages to training, serving over 250,000 individuals each year. These one-stop centers assist clients with accessing training providers in the community and are operated by seven Workforce Development Boards (WDBs), three of which provided data for this report. WDB health care programs with the most participants include:

  • Certified nurse assistant/home health aide (608 participants)
  • Medical assistant (181 participants)
  • Phlebotomy technician (154 participants)
  • Medical biller/coder (78 participants)
Address:

1207 E Green St
Pasadena, CA 91106

Contact:

jsantiago@jvsla.org
Website

Address:

1600 E 4th St
Los Angeles, CA 90033

Contact:

Scott Lee
(323) 526-0143
scott.lee@lacity.org
Website

Address:

1505 E 1st St
Los Angeles, CA 90033

Contact:

Aissa Cerda
(323) 267-5930
aissa.cerda@rescare.com
Website

Address:

21010 Vanowen St
Los Angeles, CA 91303

Contact:

Marcos Serpas
(818) 596-4116
maserpas@rescare.com
Website

Address:

234 Loma Dr
Los Angeles, CA 90026

Contact:

Jorge Orozco
(213) 413-1466
jorozco@paralosninos.org
Website

Address:

4060 S Figueroa St
Los Angeles, CA 90037

Contact:

Alma Diaz
(323) 731-8596
alma@aye-la.org
Website

Address:

1055 Wilshire Blvd
Los Angeles, CA 90017

Contact:

Amber Chatman
(818) 573-9030
amber.chatman@ypiusa.org
Website

Address:

9030 Laurel Canyon Blvd
Sun Valley, CA 91352

Contact:

Johnson Ng
(213) 207-1388
jng@westlake-worksource.org
Website

Address:

222 W 6th St
San Pedro, CA 90731

Contact:

Haimanot Fekadu
(818) 771-0184
hfekadu@wscalnetwork.org
Website

Address:

4311 Melrose Ave
Los Angeles, CA 90029

Contact:

Carla Hendy-Anguiano
(562) 570-4721
carla.hendy-anguiano@pacificgateway.org
Website

Address:

2140 W Olympic Blvd
Los Angeles, CA 90006

Contact:

Margo Scoble
(323) 454-6103 xt. 6103
mscoble@mcscareergroup.com
Website

Address:

630 W 5th St
Los Angeles, CA 90071

Contact:

Johnson Ng
(213) 228-7113
jng@westlake-worksource.org
Website

Address:

342 N San Fernando Rd
Los Angeles, CA 90031

Contact:

Carmen Jacinto
(323) 539-2089
cjacinto@goodwillsocal.org
Website

Address:

3845 Selig Place
Los Angeles, CA 90031

Contact:

Jorge Orozco
(323) 275-9309
jorozco@paralosninos.org
Website

Address:

13420 Van Nuys Blvd
Pacoima, CA 91331

Contact:

Angelica Martin
(818) 492-4065
amartin@ypiusa.org
Website

Address:

222 W 6th St
San Pedro, CA 90731

Contact:

Laura McNeil
(323) 730-7900
lmcneil@letc.com
Website

Address:

6109 S Western Ave
Los Angeles, CA 90047

Contact:

Mary Starks/CJ Scott
(323) 903-6926
mstarks@brotherhoodcrusade.org
Website

Address:

4401 Crenshaw Blvd
Los Angeles, CA 90043

Contact:

Jose Guadron
(213) 743-6139
jguadron@coalitionrcd.org
Website

Address:

1006 E 28th St
Los Angeles, CA 90011

Contact:

Adriana Camacho
(323) 923-1434
acamacho@wlcac.org
Website

Address:

958 E 108th St
Los Angeles, CA 90059

Contact:

Elton Blake
(323) 563-5683
eblake@wlcac.org
Website

Address:

14565 Lanark St
Los Angeles, CA 91406

Contact:

Laura McNeil
(323) 432-4399
lmcneil@letc.com
Website

Address:

10950 S Central Ave
Los Angeles, CA 90059

Contact:

Hugh Carter
(323) 971-7640
hugh.carter@lacity.org
Website

Address:

5849 Crocker St
Los Angeles, CA 90003

Contact:

Alex Martinez
(818) 782-2520
amartinez@goodwillsocal.org
Website

Address:

1773 E Century Blvd
Los Angeles, CA 90002

Contact:

Magdalena Duran
(818) 504-0334
mduran@wscalnetwork.org
Website

Address:

9024 Laurel Canyon Blvd
Sun Valley, CA 91352

Contact:

Carlos Vasquez
(213) 763-5955
cvasquez@coalitionrcd.org
Website

Address:

400 W Washington Blvd
Los Angeles, CA 90015

Contact:

Erick Serrato
(310) 732-5700
erick.serrato@pacific-gateway.org
Website

Address:

2220 E 114th St
Los Angeles, CA 90059

Contact:

Joel Lopez
(323) 249-7751
joel.lopez@hacla.org
Website

Address:

2900 S Crenshaw Blvd
Los Angeles, CA 90016

Contact:

Louis Lewis
(323) 293-6284
llewis@aadapinc.org
Website

Address:

5446 Sepulveda Blvd
Culver City, CA 90230

Contact:

Josefina Santiago
(310) 309-6000
jsantiago@jvsla.org
Website

Address:

3415 S Sepulveda Blvd
Los Angeles, CA 90034

Contact:

Mary Keipp
(310) 572-7680
mkeipp@oid.ucla.edu
Website

Address:

9207 Eton Ave
Chatsworth, CA 91311

Contact:

Luz Zamorano
(818) 701-9800
lzamorano@buildonestop.com
Website

Address:

3550 Wilshire Blvd
Los Angeles, CA 90010

Contact:

Rhonda Rose
(213) 805-4273
rrose@communitycareer.org
Website

Address:

5301 Whittier Blvd
Los Angeles, CA 90022

Contact:

(323) 887-7122
AJCCJobs@wdacs.lacounty.gov
Website

Address:

14101 E Nelson Ave
La Puente, CA 91746

Contact:

(626) 934-5700
AJCCJobs@wdacs.lacounty.gov
Website

Address:

7807 Compton Ave
Los Angeles, CA 90001

Contact:

(323) 583-9655
AJCCJobs@wdacs.lacounty.gov
Website

Address:

13420 Van Nuys Blvd
Pacoima, CA 91331

Contact:

(818) 492-4052
AJCCJobs@wdacs.lacounty.gov
Website

Address:

2550 W Main St
Alhambra, CA 91801

Contact:

(626) 677-2600
AJCCJobs@wdacs.lacounty.gov
Website

Address:

15538 Colorado Ave
Paramount, CA 90723

Contact:

(562) 633-9511
AJCCJobs@wdacs.lacounty.gov
Website

Address:

2909 E Pacific Commerce Dr
Compton, CA 90221

Contact:

(310) 762-1101
AJCCJobs@wdacs.lacounty.gov
Website

Address:

10400 Pioneer Blvd
Santa Fe Springs, CA 90670

Contact:

(562) 946-2237
AJCCJobs@wdacs.lacounty.gov
Website

Address:

2677 Zoe Ave
Huntington Park, CA 90255

Contact:

(323) 586-4700
AJCCJobs@wdacs.lacounty.gov
Website

Address:

1600 W Imperial Hwy
Los Angeles, CA 90047

Contact:

(323) 241-5016
AJCCJobs@wdacs.lacounty.gov
Website

Address:

1816 S Figueroa St
Los Angeles, CA 90015

Contact:

(213) 742-9560
AJCCJobs@wdacs.lacounty.gov
Website

Address:

933 S Glendora Ave
West Covina, CA 91790

Contact:

(626) 814-8234
AJCCJobs@wdacs.lacounty.gov
Website

Address:

5446 Sepulveda Blvd
Culver City, CA 90230

Contact:

(310) 309-6000
AJCCJobs@wdacs.lacounty.gov
Website

Address:

3447 Atlantic Ave
Long Beach, CA 90807

Contact:

lzamorano@buildonestop.com
Website

Address:

222 W 6th St
San Pedro, CA 90731

Contact:

rrose@communitycareer.org
Website

Address:

3447 Atlantic Ave
Long Beach, CA 90807

Contact:

mkeipp@oid.ucla.edu
Website

Address:

10900 E 183rd St
Cerritos, CA 90703

Contact:

Anna Leon
(562) 402-9336
aleon@selaco.com
Website

Address:

801 E Carson St
Carson, CA 90745

Contact:

(310) 680-3870
info@sbwib.org
Website

Address:

16801 S Western Ave
Gardena, CA 90247

Contact:

(310) 538-7070
info@sbwib.org
Website

Address:

110 S La Brea Ave
Inglewood, CA 90301

Contact:

(310) 680-3700
info@sbwib.org
Website

Address:

1220 Engracia Ave
Torrance, CA 90501

Contact:

(310) 680-3830
info@sbwib.org
Website

Address:

301 E Olive Ave
Burbank, CA 91502

Contact:

(818) 238-5627
Website

Address:

1255 S Central Ave
Glendale, CA 91204

Contact:

(818) 937-8073
Website

Address:

1255 S Central Ave
Glendale, CA 91204

Contact:

(818) 409-0476
Website